Jan. 22, 2014 – The inaugural Skippers’ Plan Award for Claim Service Excellence was presented to Crates Marine Sales, Keswick, at the 2014 Toronto International Boat Show. With the award, Skippers’ Plan Insurance annually honours the company that provides the best claim service based on post-claim surveys and client feedback.
“We strive to provide outstanding claim service but we cannot deliver on this promise without industry partners committed to the same level of excellence,” notes Andrew Robertson, Andrew Robertson, Vice President of` The CG&B Group that operates Skippers’ Plan marine insurance. This was the initial presentation of the recognition that will now be awarded each year at TIBS.
In accepting his company’s accolade, Greg Crate affirmed that Crates is dedicated to taking every aspect of pleasure boating very seriously and that extends to claims management. Founded some 80 years ago, Crates this year is opening its sixth location in Belleville, Ont., an area that has been previously underserved with first class marine repair facilities.
Photo: Greg Crate accepts The Skippers’ Plan Award for Claim Service Excellence from Drew Robertson